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Here at British Canoeing we set our standards high and pursue excellence in all that we do; as a National Governing Body of Sport and as a group of individuals.

Membership Advisor

Full time: (37 hours per week) – permanent

Hours: To be worked between 8.30am and 6pm on a rota basis (Job share considered)

Based at the National Watersports Centre, Holme Pierrepont, Nottingham

Salary:  Band 2 – £18,261

British Canoeing is the United Kingdom's Governing Body for the sport and recreation of canoeing and kayaking.  This is an exciting time to join British Canoeing, as we develop an exciting and ambitious new strategy for paddlesport in the UK (2017-2021). 

A key part of the team responsible for the membership of the organisation, both individual and club members. The successful applicant will have experience of working in a customer focused role and using customer databases. The ideal candidate will need to demonstrate and create a positive, welcoming experience for members as well as supporting the marketing and promotion of our membership. 

This is a varied role within the membership team and key tasks include processing membership payments over the phone or via the post, updating membership records, or responding to membership enquiries. With over 36,000 members accuracy when updating records is vital.

Have a keen attention to detail and commitment to continually improving quality of services and contribute to development of the database, website and membership processes.

Applicants for this role will be well organised and proactive with excellent written and verbal communication, diplomatic and friendly.  Attention to detail is essential with a flexible attitude and a good work ethic. 

To apply:

Please send a covering letter stating your salary expectations and CV to: HR Department, British Canoeing, National Water Sports Centre, Adbolton Lane, Holme Pierrepont, Nottingham, NG12 2LU.


Email [email protected].

Closing date for applications is 12.00noon Friday 22nd February 2019

Interviews will be held on Thursday 7th March 2019

This post is covered by the Rehabilitation of Offenders Act 1974, British Canoeing is only permitted to ask an individual information about ‘unspent’ cautions and convictions. This will be carried out through completion of a DBS Basic Check.

We are committed to safeguarding and promoting the welfare of everyone taking part in our sport, including children and young people, and expect the same commitment from all staff and volunteers.

British Canoeing is an equal opportunity employer.

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Voluntary Disciplinary Panel Register Members (including Chair) (minimum 12 positions available)

Unfortunately, disputes, complaints and undesirable behaviour can occur within any sport. British Canoeing is committed to ensuring that transparent procedures are in place to ensure that where such issues do arise, action is fair and carried out expeditiously and in a consistent manner. In this regard, British Canoeing has updated its Disciplinary, Dispute and Appeal Regulations (“Disciplinary Regulations”) which will govern how it manages disputes and exercises disciplinary authority.

The new Disciplinary Regulations establish a Disciplinary Panel Register (“the Panel Register”) of appropriately trained/experienced individuals who may be appointed at the relevant time to a Disciplinary Panel or to an Appeal Panel under the Disciplinary Regulations.

Panel members will deal with all matters to be heard under the Disciplinary Regulations. This includes matters arising at a National, Regional and Club level but does not include anti-doping matters, selection appeals and Athlete Disciplinary and Grievances.

It is intended that the Panel Register will include a mix of legal, professional/and or sports expertise to ensure that any disputes or disciplinary matters that do arise are handled in a fair and transparent manner. The ideal candidate will have an understanding of sport at a grass roots/amateur and/or elite level and will believe in fair and objective decision making, and following due process. They will also be able to asses, dissect and make informed decisions concerning evidence and arguments brought before a Panel hearing.

Panel members will be asked to sit on cases as and when a matter proceeds to a formal hearing. Flexibility of availability is therefore required. This is a voluntary role, however British Canoeing will cover reasonable travel and other expenses in line with British Canoeing’s expenses policy.

Panel Members will be appointed by the Board of British Canoeing and will serve an initial four year term.

Chair of Disputes and Disciplinary

We are also seeking to appoint a Chair of Disputes and Disciplinary who is legally qualified, preferably with at least 6 years’ experience in disciplinary, disputes and appeals. Ideally the candidate should have knowledge and experience of the sports sector and sports regulation. The Chair will select the Panel in individual cases and may also sit on Panels where appropriate. The Chair will work closely with the Governance and Compliance team in deciding the “route” a matter may take.

Closing date: Friday 15th March

Interview date: TBC

How to Apply

Please send your cover letter and CV to Urvasi Naidoo, British Canoeing, National Water Sport Centre, Adbolton Lane, West Bridgford, Nottingham, NG12 2LU or email [email protected]

Further Documentation